4.5 (764) In stock
Flex Insights allows you to perform workforce optimization (WFO) in Twilio Flex. It provides a 360-degree view of every conversation in your Flex contact center so that you can provide agents with valuable feedback, knowledge, and skills.
Flex Connectors in the Data Productivity Cloud
GitHub - jrhuerga/mule-flex-data-masking: Example of custom policy
Flex Insights
A complete introduction to Twilio Flex Insights
Separate Data in Flex Insights
Separate Data in Flex Insights
Infographic: The Anatomy of a Successful Insights Team
Getting Started with Flex Insights
Tangram Flex - Rapid Integration with Confidence
