One of my first ever shipping delays. Buyer doesn't reply and just

One of my first ever shipping delays. Buyer doesn't reply and just cancels, notice while I'm en route to post office/ added a free bra. I can sense a negative review a mile away. : r/Mercari

15 Difficult Customer Service Scenarios + Script Examples - Dashly blog

Buying From Alibaba: Security, Sourcing, Shipping Costs & More

15 Difficult Customer Service Scenarios + Script Examples - Dashly blog

How to Respond to Customers After a Late Delivery - Blog

13 Email Response Templates to Handle Angry Customers

How to Respond to Customers After a Late Delivery - Blog

Sooo this happened today still delivered it too with tears streaming

30+ Customer Service Email Templates & 5 Best Practices

Buyer left negative review because USPS delayed her shipping, is now requesting refund. What do I do? : r/Depop

30 Customer Service Email Templates for Quick Response